Support

Help with FilmRoll Log.

Purchases

Open Settings in FilmRoll Log and choose Restore Purchases. Use the Apple Account that purchased Pro. If a purchase is awaiting approval, wait for Apple to complete it before trying again.

Backups

In Settings, export a full backup before changing devices or deleting the app. Keep the complete .filmrollbackup package. Restoring a backup replaces the records in the app; check its date and record counts before confirming.

Photos and exports

Import developed photos from Files or Photos. Shooting-information copies support JPEG. If a file cannot be safely updated, export the original unchanged. Imported originals are kept separately from exported copies.

Camera and location

Enable the permissions you need in iPhone Settings. Location recording is optional. If a location cannot be found, try again outdoors. You can use shooting notes without camera or location access.

Contact

Email mizururi22@gmail.com with the app version, iOS version and steps that caused the problem. Include an error message if one appeared. Send photos or backups only if needed, and remove personal details first.